Back office functions
provides the key to invaluable information about your business, owners / managers can make
more accurate decisions efficiently and effectively. Unlike most other P.O.S. systems, we
believe that the data collected is one of the most valuable asset in your business.
Information such as customer information, spending habits, product sold analysis, sales
trends and analysis, labor scheduling, inventory control, performance reports, etc. are all
key information for you to have better control over your staff and business.
With RAM2000's Back Office / Central
Office functions, all data are exposed to you and can be called up through different
OBDC or OLE compliant software applications such as Microsoft Access or Excel for
customized reports. All RAM2000's reports can be created or modified at the user's
own will. A set of extensive detailed report formats come standard with RAM2000, providing
the basis of your back office functions. Reports can also be downloaded through the
Internet from our web site to build up your collection of reports. Owners / managers can
pull practically any information imaginable and customize to your own needs.
Extensive detailed reports that comes standard with RAM2000
includes a wide variety of reports which provides up-to-date or even up-to-the-minute
information on daily analysis, historical analysis, operation key, sales data analysis,
marketing and customer statistics, and company profile reports. These reports can help
owners / managers in management, marketing, and promotion.
The customer database itself is another valuable
tool for marketing and promotion. Information gathered can be used for database marketing,
advising customers of specials and upcoming events. Surveys and questionnaires can also be
sent out to help provide customer feedback of service and food quality. Gift certificates
or coupons can be sent to lost customers or infrequent guests. Different marketing
techniques may be applied to your business with the use of your customer database.
Central Office Functions is very similar to Back
Office Functions, except the fact that you're in the comfort of your own office while
reviewing near-live data pulled from the restaurant(s). With the addition of a modem to
the restaurant(s) and a modem in your office, live data may be pulled from the
restaurant(s) at any time. All reports can then be printed locally at the office or simply
view the live data as it comes while connected to the restaurant. Also, with Central
Office Functions, chain operations can consolidate all restaurants' sales and data to
combine into one chain report of any kind.
